Reviews

From 64 reviews
Darius Fields

The excellent staff and pets

via Facebook
Jerry Adams

Our pets loved this place. The staff was great and very gentle with our dogs. We felt assured that they would be well taken care of and treated as we would be. I highly recommend this facility.

via Google
Taylor Holmes

Brittany did a grooming appointment on my shy doodle this week and I must say my doodle has never looked better! I am very impressed with how well she did with the hair cut. Brittany was very easy and gentle with her! I will recommend her …

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via Google
Ruth Marriott

My Westie has been going there since he was four and he is now 14, he loves them and they love him. I don't worry when I have to leave him.

via Facebook
Patty Edens

Love RBK and know that Morgan is looking after my Petunia while I'm away.

via Facebook
Melody Campbell

The facilities are clean, the staff is wonderful, and the amenities are great. My dogs get a better vacation than I do!

via Facebook
Maureen Ackerman

My dog loves to go for day care. He is okay with boarding because he knows the staff already

via Facebook
Russ Dukan

Really happy with these guys. Super kind to our pups and professional over all.

via Google
Erica Hayley

Thank you for always taking such good care of my little Goose!

via Facebook
Carol Steward

The staff is AWESOME and I know my dog is well loved there! It's very evident, they usually run to grab her out of my arms! 😊

via Facebook
Carol Wampler

Friendly, responsible and my dog loves it there.

via Facebook
Kelly Simone Solomon

Awesome place for my girl Symba🌞🌞☺️☺️

via Facebook
Kim Davis

I have been boarding my dogs at RBK for approximately 12 years. Overall, I am very happy with their care. The staff are very polite and friendly. Only reason I can't give 5 stars is the inconvenience of not being able to pick up and drop …

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via Google
Janet Ring

RBK is our dog's home away from home. She goes to the Doggie Daycare and we Board her there as well. Our dog is always, always happy to go in! She loves the staff and they're obviously very good to her. Indoor and outdoor pool, a huge …

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via Google
Susan Schneider Havelock

My Yorkies always look beautiful when Katie grooms them! I know they’re in the best of hands when I leave them at RBK for their spa day!! 💗💗😊😊

5 Stars!! ⭐️⭐️⭐️⭐️⭐️

via Facebook
james cline

Our black lab, Scout, seems to love it here!.

via Google
Natalia Schroeder

The staff here are GREAT! my dog has separation anxiety and they were so patient with him and the owner even sent me videos of him running around to help ease my mind! Definitely recommend!

via Google
Debi Drake

RBK takes amazing care of my two Wires – 14.5 years old and 10 years old. The staff is courteous, always helpful and so caring about my two darlings. I have boarded my dogs with them for years and trust them implicitly.

via Google
Angelica Ibanez

Perfect place for dogs, very clean

via Google
Paula Lee Andrese

Would love to see more daily pics of the pups posted!

Bella runs out of the house when I say, “We’re going to the spa.” It’s her happy place. Much like the any spa would be mine.

via Facebook
Gregg Trestman

Nice, clean place. Great boarding, training, and grooming. Very helpful and courteous staff.

via Google
Michael Denmyer

Good peoples

Response from business owner

Hello Mr. Denmyer and thank you very much for your feedback!

via Google
Amy S. Martin

My Golden Retriever Sallee- gets treated like the Queen! Reisterstown Pet & Spa has been Sallee's only and Favorite Kennel for 14 1/2 yrs! The care she receives here is wonderful! Thank you all for the TLC you have given her over the …

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via Facebook
Johanna Santa Rita

They took my very grumpy cat in after a house fire and they were so very loving to her. It made the whole experience so easy and calming for both the cat and myself!

Response from business owner

Hello Ms. Rita and thank you very much for your feedback! We are very happy to hear about your pleasant experience 🙂

via Google
Eric Blaker

Ricky is a repeat client.

He is a 17 pound jack Russell terrier

He sits on Dad’s console and is soooooo excited driving over the railroad tracks

We do the gold and silver package and he just spent 11 days there

We went on a cruise and Ricky…

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via Google
Rebecca leigh

I love this place! Our 85 pound bulloxer is a rescue dog with anxiety, has seasonal and food allergies, and is dog aggressive, but RBK took great car of her. I've always heard horror stories about kennels and rescue dogs, but we got our …

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via Google
JIM LANKFORD

Excellent employees. Very kind to the animals.

via Google
B OBrien

Ella is always tired from play times, but a very happy girl. Loves everyone there! They're always so considerate and caring.

via Google
Joan Taylor

Our pet has not actually boarded at RBK yet, but we hope he will be accommodated on the dates requested. Based upon the wonderful tour provided by Laura, the general appearance of the kennel, and the friendliness and professionalism of the …

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via Google
Dr. Jamie Goodall

Always great service & our boys love it here! Staff is friendly!

via Google
Jill Smith

I take my dog to daycare its great

via Google
Lynn Rosa

My 1st time using this boarding facility and i will be returning. My korean Jindo, a rescue from the horrific and very brutal dog meat trade in South Korea, was extremely fearful of coming here, but the staff welcomed her with open arms and…

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via Facebook
Loge E Chops

Logan and Scooby loves it. This is the best place to leave the pups when you need to go out of town.

via Facebook
Emily Jacobs

RBK took fantastic care of my pup when my husband and I went away. They took the time to answer all of my questions ( I had a lot) and put my mind at ease. I felt reassured and knew that my boy was in good hands. When we picked him up he …

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Response from business owner

Hello Mrs. Jacobs! Thank you very much for taking the time to provide us with your feedback. We are so happy to hear Hendrix had a good time and went home tuckered out and happy! We hope you see your family again soon and thank you for allowing us to care for Hendrix while you were away 🙂

via Facebook
Denise Zemlak Beveridge

I have used RBK for over 12 years with my first dog Taj who passed in Oct 2016. Taj was not a big fan of boarding but the staff especially Bobby, Always gave her extra TLC and I was comfortable leaving Taj.. fast forward and now I have a …

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via Facebook
Cindi Judge Manger

Our Emma seemed to LOVE her time there. Emma is a rescue with separation anxiety but did great! We worried so much. She'd been in 2 shelters before us---would she think she was at another??? Staff was great before we left her and we …

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via Facebook
Andi Pena

We have known "RBK" for a long, long, time. Each team member at RBK treats your dogs like they are their own dogs. They know them by name, and treat them like they are very special. "Betsy" and "Buttons" come to play at daycare to keep …

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via Facebook
Celeste Gebler

Simply the best place to take your pet for a day of fun or to board while away. The people that work here are AMAZING! My boxer boy LOVES it here and can't wait to come.

via Facebook
Debbie Carroll Brengle

We started taking Tucker to daycare in January when my husband had surgery. Tucker always has a good time playing with all of the other pups. We boarded Tucker this past weekend and brought him home with a great report card. The staff is …

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via Facebook
Steve Duvall

My wife and I had not taken an extended trip for 3 years due to other kennels issues.RBK was unbelievable. When we picked up our 15 year old dog he was better than we dropped him off. He came home happy,motivated. I think RBK made him feel …

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Response from business owner

Hello Mr. Duvall and thank you very much for your wonderful review and for taking the time to provide feedback! We are so happy to hear that Sydney enjoyed himself so much, it was a pleasure having him stay with us. We, as a company, have always felt the best way to measure how we do is by looking at how each Guest acts while they are here, when they go home, and when they come in the next time. Knowing that Sydney was so comfortable means a lot. Thank you again and we can't wait to see you and Sydney again in the future!

via Google
Eileen Nace

Today I brought my little pug mix to day care for the first time. I've had a negative experience with another doggie daycare so I was uneasy. Everyone I met was friendly and seemed kind, but there are a few things I wish could happen...…

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Response from business owner

Hello and thank you very much for taking the time to review our Pet Resort & Spa and for providing your feedback! I apologize for any confusion that may be present in regard to our Daycare services, as we don't follow the "traditional" doggie daycare scenario here at RBK. As we are primarily an overnight facility we don't have one large area where all of our Daycare Guests can run around together the entire day. We utilize our overnight rooms for the Guests to relax and rest and then take them out in groups 4 to 6 times a day (the actual number of times is dependent on whether the Guest is staying for a full day or half day). The groups are are made up of similarly sized and like minded Guests from both our overnight and daycare services. Between the group playtimes all Guests are returned to their individual rooms. We have looked into cameras, both indoors in the rooms, and outdoor in the play areas, however, due to logistical issues (the size and layout of our facility, construction materials used in the different buildings, and our physical location) and also administrative concerns (the number of Guests staying at a particular time, which Guests are visiting, the weather, which play areas are being used, and what times they are being used) we haven't been able to find a viable solution. It is definitely a solution and offering we are constantly looking to find and provide and we watch …

via Google
Anna Kowalewski

They are great. My dog gets so excited as the car turns on the road they are on to get out of the car because he loves it so much.They are very kind and understanding and very helpful. I am a very nervous about leaving my puppies any where …

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Response from business owner

Hello and thank you for your heartfelt and wonderful review! As we have said many times, on many different mediums, we gauge how well we do by how our Guests (the furry ones of course) act coming to, Checking In, Checking Out, and once they get home. It means a lot to us knowing that a Guest enjoys coming that much, both because of how we measure our work, and also because it means they are excited to see us and of course we are excited to see them as well! Thank you again!

via Google
Richard Hantgan

Great resort for your loved pet.

via Google
Lorna Hanley

Excellent service matched with loving care and oversight! My standard poodle, Regal loves, loves, loves RBK!

Response from business owner

Hello and thank you very much for your review and rating! We love seeing Regal so often and it means the world to us to know that he loves us to!

via Google
Dee Ferrara Kramperth

I've been taking my dog there at least 10 years. Extremely clean facility, very friendly, caring staff. Couldn't be more pleased with services offered, never been disappointed. Snoopy gives them a high five ��

via Facebook
Mary Ann Traynor

Thank you RBK family for taking such good care of Hutch on his first trip to a kennel. It was entertaining and enriching for him. We will be back for summer swims in the pool and puppy play times. ��

via Facebook
Amy Hundertmark

Thank you for taking such great care of Bear while I had to travel for work! He was literally comatose on the sofa when I brought him home after 2 days of hard play!

via Facebook
Janet Behrend Livingston

RBK took such wonderful care of our dog Jack for 12 years- and when he passed away they gave him such dignity in his last hours ... and would NOT let us pay for the 5 days he had been there....as Bobby said " you all and Jack are family....…

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via Facebook
Toni Cascio

Hayley comes to day care every, and she adores it. She socializes and gets to play in that rough and tumble way that only another dog can provide. It's wonderful for her physically, keeping her in great shape and (best of all) wearing her …

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via Facebook
Janet Better Ring

Our dog, Kippi, loves her doggie day care visits! The socializing and the exercising is the best thing! She comes home happy and relaxed.

via Facebook
Adele Richer Greenebaum

It felt good leaving our little puppy "Kitty" here. Didn't have that horrible feeling that you are abandoning your baby! Picked her up clean and happy, thank you RBK!

via Facebook
Linda Gourley

Our dog Casey is getting hydrotherapy with Shannon and LOVES IT! Our pup has on the biggest smile after her swims. The staff is very caring and is concerned with all of the animals they see. I highly recommend a visit to check it out…

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via Facebook
Achmed AlJabbar

I LOVE THIS PLACE! MOMMY AND DADDY SAY THIS IS THE MOST BESTEST KENNEL. ALL THEIR DOGGIES ARE VERY HAPPY TO COME HERE AGAIN WICH MEANS THESE PEEPULS HERE LOVE DOGGIES! ! !

via Facebook
Laura O'Callaghan

RBK is fantastic. My sheltie loves the people and is so comfortable there. They do a great job with play times, grooming and other special features. It is wonderful knowing I never have to worry about her when we are away.

via Google
Eileen Harlin

Wow- this place is amazing! My two dogs have been staying at RBK for a couple months while our home is being worked on. The facility is extremely clean and the staff is incredibly accommodating and friendly. We have visited the dogs a …

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via Google
Dixie White Leikach

Great staff and service. My dogs love going here!

Response from business owner

And we love having the pups here!

via Facebook
Rebecca Martin

Love RBK! The staff is so friendly and always remember my crazy pups! My two boxers love it there too!

Response from business owner

How could we forget those adorable faces?!

via Facebook
stephanie beverungen

Cant say enough good about RBK. Bobby (the owner) went above and beyond before our recent kenneling experience.

Our boy had kenneled before, but just developed seizures a few months before his scheduled stay, and so I was understandably …

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via Google
Michele Prichett

Thank you everyone at RBK for taking such wonderful care of our dogs over the years. They love coming to RBK and we know they are happy and safe there so we can enjoy our vacation. We won't take them anywhere else and we live in PA over 2 …

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via Facebook
Ekaterina Pyankova

Thank you very much! I love Mojo's new look! You guys are awesome!

via Facebook
Amy Brown

Need to see some Eddie playtime pics. Lol! Great kennel.

via Facebook
Michelle Monroe

Until today I have never used any services at BRK but with the excellent care my cat received I will definitely be back!!! My cat had a situation due to being allergic to wet food and was a mess! I called in the morning and spoke to someone…

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via Google
Monique Beutel

Thank you so much for taking GREAT care of Maxine. I really appreciate you treating her like she was one of your own. For a mommy that doesn't like leaving her furry angel, you make me feel at ease. Kudos to you, RBK!!!!!!

via Facebook
Mark Sholund

I have not tried the boarding services but the grooming staff is excellent. Our dogs have special grooming needs (a lot of brushing) and they are very accommodating unlike shops that only specialize in scissors and clippers.

via Google